174 Roe StreetNorthbridgeWestern Australia 6003
Tel: 1300 797 007Fax: 1300 789 777Int Tel: +618 9428 2188Int Fax: +618 9428 2187Wholesale: 1300 780 999W/S Fax: 1300 790 999
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Our stores generally carry substantial stock, but at times it may fall short. Contact us via the contact form, email or telephone and we can advise you on availability in your local warehouse or store.
Upon order despatch we provide a consignment note/reference number via email which can be used to track your parcel through the courier company's website. If you did not receive your despatch email or you have deleted it, please contact us via phone or through the contact form and we can provide you with a tracking number for your parcel.
Road freight via StarTrack is 7 to 10 days from despatch. Express StarTrack air services are typically overnight. Please note that 'Overnight' options are not guaranteed. In most cases where the destination is within the metropolitan area of a capital city and the order is processed on the same day, your order will arrive overnight. If you are located outside this area, you order may take longer. Overnight services are also subject to delays which are outside our control. If you require an item urgently, please let us know and we will do our best to get it to you in time.
See our Shipping and Handling page for more extensive information.
Please read the warranty procedures page first. Contact us via phone or complete the online form below with as much information about your product fault as possible.
We accept Visa or Mastercard credit cards. We also accept bank transfers. See our bank deposit page to get our bank details to make a transfer. Please use your web order number as reference on the transfer so we can ensure prompt despatch of your goods. We can also accept money orders and personal cheques. Goods can only be released once payment has transferred.
No, currently we do not offer PayPal as a payment option for your order.
Consult the FAQs on this page if you have problems with logging in. If you cannot find the help you need, please contact us via phone or via the contact form and we'll be happy to help out.
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© 2016 Altronic Distributors Pty Ltd. All possible care is taken in preparing the information presented on this website. The content provided is subject to change without prior notice. Altronic Distributors Pty Ltd will not be held liable in any way for any errors or omissions.