Melbourne Stage 4 Lock Down Operation Changes
With great regret we are today announcing changes to the way we operate our business in Springvale and Airport West due to the Victorian governments health and safety requirements during the COVID-19 pandemic.
Commencing Thursday 6th of August the following schedule and conditions will apply to both locations in Melbourne. This will be reviewed weekly during this time and may be subject to change at short notice.
RETAIL & TRADE SALES
No in store shoppers will be permitted during stage 4 restrictions.
All transactions will be conducted online via our website for 'click and collect' order pickups and home delivery.
No cash payments available. The usual payment methods will apply Credit card (VISA, Mastercard or Amex*) or alternatively a bank transfer. Note: Goods can only be released when payment has transfered for Bank Transfer option. *Surcharge applies.
Click and Collect operating hours (Airport West & Springvale):
Monday to Friday: 8.30am - 5.30pm
Please note that we will be running limited staff during this period and please allow extra time to accomodate your order being processed and picked. Note there may be delays in getting stock from our distribution centres to Victorian stores.
All staff will be required to observe required social distancing and hygiene protocols.
Wholesale operations from the Springvale office will be on a skeleton staff basis and will be provding the VIC wholesale customer base with access to regular order despatch service, ordering processing and contactless order collection from this warehouse. The trade pick up counter will be closed. We urge our wholesale customers to order online and, where possible get their goods delivered to their door.
All of our operational changes will be reviewed on a weekly basis. Please check our website or google business listings for updates.
From everyone at Altronics, we hope every Melburnian stays safe during this period and look forward to returning to normal operations as soon as we can.
- Altronics Management.